To view or update your payment information:
- Log into your Harvie account at www.harvie.farm/login
- Click the "Account" link in the top navigation menu, and choose "Profile"
- Then, go to the "Payment Methods" tab
Managing your cards on file:
When you arrive on the Payment Methods page, you will see a list of the cards you have added to your account. From here, you can add a new card to your account, remove one from your account, or change which one is the default to be used for future transactions.
To add a card, click the "Add Card" button. A popup will appear, where you may fill in the necessary information. All fields are required. When you have entered valid values in all fields, the "Save Card Details" button will become enabled. Click it to add the card to your account. This card will become the default payment method for future transactions, and any overdue or failed payments on your account will automatically be processed against it.
To make a payment on your share balance:
Depending on your farm's settings, you may have the option to pay the remaining balance for the season in advance. The Pay Off Balance section of the page shows the remaining amount due for your active order(s). Click the "Pay" button to pay the amount shown. Alternatively, you may pay any amount as long as it’s more than $10 but less than or equal to the current balance. Edit the amount in the payment field, then click the "Pay" button.
Resolving overdue or failed payments:
If you have received a delivery in the past for which you were not charged, a banner will appear to alert you of the overdue payments. Adding a new card to your account, or setting another card stored on your account as the default, will automatically process these payments against that card.
If your payments for any previous deliveries failed, they will be listed in the Failed Payments section of the page. Failed payments will cause your future deliveries to be suspended until they are resolved. Click the "Retry" button to resubmit the payment for processing.
