Harvie FAQ

About Harvie

• What is Harvie?
• How are you different from other grocery subscription services?
• Are your products organic?
• Where do your products come from?
• What do you mean by "Customizable?"

Getting Started

• I'm in! How do I sign up?
• How do I find a farm near me?
• How do I know which size share to choose?
• How do I place a one-time order?
• The share I'm interested in is sold out for the season. What should I do?
• What browsers or devices does Harvie support?

Pricing and Payment Plans

• How do I pay for my subscription?
• What forms of payment do you accept?
• My payment failed, now what?
• I received an unexpected charge for my share.

Credits, Referrals, and Coupons

• How can I refer my friends?
• What is Harvie Balance or account credit and how do I use it?
• Do you offer any discounts or coupons?

Product Preferences and Customization

• How do preferences work?
• How do I customize my box?
• What if I missed the customization window?
• How do extras work?
• I have food allergies, can I omit certain items from my box?

Manage My Subscription

• How do I skip an upcoming delivery?
• How do I hold or reschedule an upcoming delivery?
• How do I change my share size or frequency after I placed an order?
• How do I change my delivery location?
• What is auto-renew?
• How do I cancel my order?

Getting My Box

• What if I forgot to pick-up my box?
• Do you have any recipe recommendations?
• What if something in my box is damaged or missing?

Update My Account

• How do I reset my password?
• How do I add an additional contact?
• How do I change my address, name, or phone number?
• How do I update my credit card on file?

Harvie Farms Pittsburgh FAQ

• Harvie Pittsburgh - When do I customize my box?
• Harvie Pittsburgh - What's the payment plan and commitment?
• Harvie Pittsburgh - What forms of payment do you accept?
• Harvie Pittsburgh - Do you deliver to my area?
• Harvie Pittsburgh - Do you take the packaging back for reuse?